FAQ
Short answers to common questions about LumiScan Annotation Web. Each entry links to the page with the details.
Each entry has a fixed anchor (for example #faq-browsers). Problems and error messages are described step by step in Troubleshooting.
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Requirements and setup
Which browsers work, and do annotators need to install anything?
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Current versions of Google Chrome, Microsoft Edge and Mozilla Firefox. Annotators install nothing: they open the server’s address, for example
https://annotation-pc:8080/, and sign in. Only the server is installed, on one computer in your network. - More
Do images leave the company network?
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No. The server, the project folders or S3 buckets and the box suggestion service all run on your computers. Only the browsers of your users access them.
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Why does the browser warn that the connection is not private?
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The server speaks HTTPS by default. Without a certificate of its own, it creates a self-signed one at the first start, which browsers do not know yet.
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Compare the SHA-256 fingerprint in the warning’s certificate details with the one the server log shows at the start (
HTTPS: SHA-256 fingerprint …), then continue. -
To get rid of the warning, import
tls/self-signed-cert.pemfrom the server on the clients as a trusted certificate, or give the server a certificate of your company’s CA (tls_cert,tls_key). -
Behind a reverse proxy that does TLS, the server stays on plain HTTP.
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Desktop tool and files
Can we keep using the desktop tool LumiScan Annotation?
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Yes. Both write the same files, so the desktop tool and the web app can work on the same project folder. The server takes changes made with the desktop tool into the history (it scans the folders every 60 seconds). If both change the same image at the same time, saving in the browser reports a conflict and offers Load their version or Overwrite with mine; the other version stays in the history.
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Does LumiScan Training read the files unchanged?
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Yes.
<image>.csvand<image>.jsonnext to each image are byte-identical to those of the desktop tool. With several annotators per image, the reference annotation is written to exactly these files, so training reads only agreed or reviewed boxes. - More
Annotating together
Can several people annotate the same image?
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Not at the same time in normal mode: whoever opens the image first holds the edit lock, the others see it read-only, with a banner that names who is editing. The lock ends 60 seconds after that person closes the image. With several annotators per image, every annotator has their own version, and they can work on the same image at the same time.
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Why can’t an annotator see the other annotators' boxes?
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With several annotators per image, annotation is blind on purpose: only independent annotations show where images are ambiguous. Reviewers see all versions side by side and decide.
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Several Annotators per Image, How To: Check Annotations with Two Annotators
What happens when two annotators agree?
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The server writes the mean of their boxes as the reference annotation. Training uses it, and nobody needs to review the image. Otherwise the image goes to review, sorted by the largest differences first.
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Where do I find the notes left for me?
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✎ n notes for you in the top bar opens the next image with a note for you. Use Reply to answer and Done once you have fixed the image; done notes stay visible.
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Box suggestions
Why is Suggest boxes missing?
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The server has no box suggestion service configured (
pre_annotationin the configuration), or you have no annotator role in the project. - More
Projects, access and backups
How do I give a whole department access?
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Add their directory group as a member of the project, or map the group to a role under Groups → roles. Members of the group sign in with their directory or single sign-on account and get the role of their group.
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How do I send a project to HD Vision Systems?
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Projects → Export gives one file with images, annotations, settings and notes. HD Vision Systems imports it, annotates and sends it back the same way.
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What is backed up, and how often?
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The server backs up the database (accounts, projects, history, notes), the configuration and the HTTPS certificate automatically, every 24 hours by default, and keeps the last 14 backups. The images and annotation files are backed up with your folders, or per project with the export.
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Troubleshooting
Problems and error messages are described step by step in Troubleshooting:
Licence and support
Which licence do I need?
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This version of LumiScan Annotation Web runs without a LumiScan Key. For licensing questions, contact HD Vision Systems.
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Where can I find more answers or get support?
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See the site-wide LumiScan FAQ. Contact HD Vision Systems at info@hdvisionsystems.com or +49 6221 67219-00, and send the server log and the version (
lumiscan-annotation-server --version). - More