FAQ
Short answers to common questions and error messages for LumiScan VGR Engineering. Each entry links to the page with the details.
Search this page for the exact error message. Each entry has a fixed anchor (for example
#faq-export-settings).
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Requirements, installation and licensing
What is LumiScan VGR Engineering used for?
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It is the configuration tool for LumiScan VGR and other HD Vision Systems software. You build the configuration from cameras, object detections and robots, check each element in a live preview and export the settings in the format LumiScan VGR reads directly.
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What does the IPC need to run LumiScan VGR Engineering?
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Windows 11
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An NVIDIA GPU that supports CUDA 11.8
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CUDA Toolkit 11.8 and cuDNN 8.8.1 (the installers are provided by HD Vision Systems)
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Do I need a camera?
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Only for the preview: a LumiScanX or other compatible camera connected to the IPC via Ethernet. Without a camera the configuration can be edited, saved and exported, but the image and point cloud previews stay empty. Before installing and operating the software, make sure the camera network is configured correctly and check the Windows Firewall and virus protection settings as described in the LumiScan X manual.
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How do I install LumiScan VGR Engineering?
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Install CUDA Toolkit 11.8 and cuDNN 8.8.1.
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Install CodeMeter Runtime 9.00 or later and connect the LumiScan Key.
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Set up the LumiScanX camera according to its manual.
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Close all open applications and launch the LumiScan VGR Engineering installer.
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Accept the licence terms with Accept, optionally change the location with Browse, then click Next and Install.
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When the installation is complete, click OK and Finish.
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How is LumiScan VGR Engineering licensed?
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Bought from HD Vision Systems: the licence is on the LumiScan Key and is an annual subscription; renewal requires a valid subscription. CodeMeter Runtime 9.00 or later is required.
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Bought in the ctrlX Store for Windows 11: you need ctrlX WORKS and a LumiScan Key.
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One LumiScan Key is needed per device that runs the software at the same time. Keys can be exchanged between devices.
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Building a configuration
How do I build my first configuration?
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Add a camera (id field in the Cameras column, Add), check its preview, add an object detection and drag a connection from the camera to it, add a robot and connect the detection to it, then Save and Download.
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What are cameras, object detections and robots?
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The three kinds of element of a configuration. A camera element is one physical camera and its acquisition settings, an object detection describes which objects are found in the camera data and how, and a robot element describes a robot (and gripper) with its hand-eye calibration and motions. Connected left to right they define the data flow: camera → detection → robot.
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How do I add, remove or connect elements?
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Add: enter a unique ID in the id field of the column and click Add.
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Remove: select the element and click the X in its top-right corner.
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Connect: drag from the source element to the target element. To remove a connection, double-click it.
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What is the element ID for, and can I change it?
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The ID identifies the element in the graph overview and in the exported settings; it must be unique within its category. Choose a descriptive name when adding the element - the ID is entered once, when the element is created.
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Can I edit the settings as JSON?
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Yes. The editor panel can be switched between the Form view and the Raw JSON view. Both views show the same information and allow the same changes.
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How do I navigate the point cloud preview?
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Drag with the left mouse button to rotate, drag with the right mouse button to pan, and turn the mouse wheel to zoom. The buttons in the top-right corner of the preview switch between image and point cloud view. The red, green and blue lines show the x, y and z axes at the coordinate origin.
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Troubleshooting
Problems and error messages are described step by step in Troubleshooting:
Saving, exporting and importing settings
How do I save my work or undo changes?
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Save saves the current state of the settings. Reload loads the last saved settings back into the user interface, which reverts unsaved changes.
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How do I get the configured settings into LumiScan VGR?
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Click Download in the configuration panel. It downloads a
.zipfile that contains the settings both in the format used by LumiScan VGR Engineering and in the format used by LumiScan VGR or other compatible software. Install the LumiScan VGR settings as described in the LumiScan VGR manual. - More
How do I import existing settings or a calibration file?
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Click Upload or drag and drop the file onto the buttons in the configuration panel. You can upload a
.zipfile that was downloaded from LumiScan VGR Engineering - this restores that configuration - or a file that is referenced in the settings, for example a.hdvcalcamera calibration file. - More
Support
Where can I get further help?
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See the site-wide LumiScan FAQ. Contact customer success at customer.success@hdvisionsystems.com or +49 6221 6721905; for licences, contact licenses@hdvisionsystems.com.